Review Policy

Standards for useful diner reviews and fair moderation.

• First-hand experienceReviews should describe the diner's own visit and focus on food, service, value, wait time, accessibility, or the setting.
• TransparencyReviewers should disclose business or personal relationships and must not trade reviews for discounts, payment, or favors.
• ModerationReviews may be removed for spam, harassment, threats, impersonation, conflicts of interest, private information, or claims unrelated to a visit. A negative opinion alone is not grounds for removal.
• AppealsUse Contact to ask about a moderation decision and include enough information to identify the review.

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